In today’s connected world, email is a cornerstone of communication. But what happens if important emails cannot be delivered? Recently, some IONOS customers may have received notifications from Google indicating that their emails could not be successfully delivered due to delivery issues. This inconvenience may be due to issues with your domain’s authentication and Sender Policy Framework (SPF) record.

**What is the problem?**

Google has detected that emails sent from your domain name cannot be delivered properly due to authentication issues and an inadequately configured SPF record. This can result in your important messages ending up in the spam folder or even being rejected altogether.

**The solution:**

Fortunately, there are steps you can take to resolve these email delivery issues:

1. **Check authentication settings:** Make sure your outgoing emails are properly authenticated. You can achieve this by implementing DKIM (DomainKeys Identified Mail) and SPF.

2. **Fix SPF record:** The SPF record is crucial for email authentication. Make sure your SPF record is configured correctly to mark the email servers you use as legitimate senders.

3. **Use the IONOS troubleshooting tool:** IONOS offers a dedicated troubleshooting tool for email issues. This tool can provide you with valuable guidance on your way to optimal email configuration. You can find the tool at https://postmaster-contact.ionos.de .

Implementing these steps will help improve your email deliverability and ensure your online communications run smoothly. It is strongly recommended that you take these measures as soon as possible to avoid possible interruptions in your email communications.

**Summary:**

Email delivery can sometimes be a complex matter that requires special attention. If you are having issues with your email deliverability due to authentication and SPF record errors, it is reassuring to know that steps can be taken to resolve these issues. IONOS offers resources and support to ensure your emails are delivered smoothly. By reviewing your authentication settings and correcting your SPF record, you can help maintain the integrity of your email communications. Use the IONOS troubleshooting tool to simplify the process and get your emails on the right track. Your communications deserve the best possible deliverability – take the initiative to ensure your messages reach their destination.